Help Center



Is it free to join?

Absolutely! Joining is a breeze and won't cost you a penny – no credit card required to join. 

Why didn't my profile get approved?

If your dating profile was not approved, it may be due to concerns regarding its authenticity. If you believe your profile was mistakenly removed, kindly reach out to us. We may request additional verification to confirm the validity of your profile.

I never received the activation email.

It's worth double-checking your spam folder, as our message may have inadvertently been filtered there. Alternatively, if you prefer, please feel free to contact us directly, and we'll manually activate your account.

Help, I can't log in?

Navigate to our home page and click on the Login button located at the top menu. On the login screen you will find the password retrieval link. If for some reason you are having issues setting a new password, you may request that we reset your password for you. Please contact us here. contact form.

What can i do as a free member?

By signing up for a free membership, you can benefit from accessing our chat rooms, reading mail, and uploading up to 2 photos. If you're seeking enhanced features, you can upgrade your membership at any point to maximize your experience with Western Match.

What form of payment do you accept?

We accept most all major credit cards, Visa and Mastercard.

Do you share or sell my information?

Absolutely not! We do not share or sell any of our members information. No credit card information is stored on our servers.

What are your membership fees?

We offer a very low one time payment which is good for the life of your profile. There are no recurring billing or renewals. Prices vary from time to time, we often run membership specials. 

Do you have an app?

Why bother with a fancy dating app when you can rustle up some good ol' cowboy love with Western Match's mobile-friendly website? No matter what device you're using, our responsive design fits the screen like a well-worn boot. So there is nothing to download.

Do I have to be a cowboy or cowgirl to join?

You don't have to be a cowboy or cowgirl to ride with us, but you should appreciate the good ol' country life. Our members are all about living the slow life, spending time with their four-legged friends, and kicking up their boots to some good ol' country tunes. If you're looking for folks who share the same love for the rural way of living, then give us a try.

Do you do background checks on your members?

While we do not conduct background checks on our members, we do have a rigorous approval process in place. We carefully scrutinize each profile to detect any suspicious activity or information that may serve as red flags. This involves checking the IP addresses of the profiles. Additionally, we rely on our members to bring to our attention any activity that warrants further investigation, and we take appropriate measures to address them.

Are you affiliated with any other dating sites?

No, we are riding solo. Our website is independent from all the others who share the same members. We have our own unique database of members and have so since 2002.

How do I cancel my subscription?

NOTE: As of Feb 14th, 2024 we now offer the members the option to select a automatic renewal membership. If you purchased the membership prior to that date, there is no need to cancel. There is no cancellation needed for the lifetime membership.

Contact us to cancel your membership.